kundingung

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franta
Junior - Member
Junior - Member
Beiträge: 11
Registriert: 27.10.2016, 17:57

kundingung

Beitragvon franta » 15.09.2017, 20:59

i have to move to a new location where is no internet connection from M-net,

what i have to do to make kundingung, i sent message but nobadi answer, i had asked to be call back nobady call.
can somebody give me a direct email address or a post address

if the post is notplaced in the correct location please an admin to move it in a good location

thanks

magejo
Aufsteiger
Aufsteiger
Beiträge: 249
Registriert: 18.08.2006, 14:31
Wohnort: Weißenburg

Re: kundingung

Beitragvon magejo » 16.09.2017, 14:56

Call 0800 / 70 80 810
Ciao
Markus

100/40 MBit VDSL

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Yusuf
Admin
Admin
Beiträge: 7755
Registriert: 23.11.2006, 15:22

Re: kundingung

Beitragvon Yusuf » 18.09.2017, 08:07

franta hat geschrieben:i have to move to a new location where is no internet connection from M-net,

what i have to do to make kundingung, i sent message but nobadi answer, i had asked to be call back nobady call.
can somebody give me a direct email address or a post address

if the post is notplaced in the correct location please an admin to move it in a good location

thanks


Good Morning franta,

to process your request, please send us a signed letter of cancellation via fax, mail or email.
General details concerning your cancellation:
- We cannot accept cancellations without a signature for legal reasons
- Please note a customer- or contract-number on your cancellation
- If you wish to deactivate the line before the regular contract period, please note the date of deactivation on the cancellation
- If you cancel the contract because of relocation, please send us a copy of the new confirmation of residence, a copy of the new rental contract or a copy of the German deregistration

All contact information can be found on your invoices.
Phone: 08002906090
Fax: 08004906090
Email: kundenservice@m-net.de

Please contact our customer hotline for further questions on this matter.

Regards
Yusuf


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